Great West Financial Solutions, Inc. It appeared that points comprise going better at first. I spoke with Matt a couple of times.

Loan Provider Summary

Whatever they’re saying

Went downhill fast

He had the help of some other people to gather everything you’ll need for our home loan. The guy always answered rapidly to telephone calls and e-mail. While we have nearer to closure, however, facts went down hill fast. Naturally i actually do perhaps not pin the blame on Matt for the violent storm of February 2021 which slowed every thing down (My closing had been booked for Feb 25). However, I do NOT thought Matt made a decision when he guaranteed me personally that individuals could however nearby timely. I asked easily should change my personal journey and drive the completion back once again a week. The guy said that he planning they may do it in the scheduled time. After that there is a series of last-minute needs for documentation. At that time I became in Houston and might not access the old papers your underwriter wanted. A few of the last-minute demands comprise for things the city or HOA necessary to render. But Matt wouldn’t address a primary question about what ended up being demanded. On Wednesday the guy believe we can easily close–as scheduled–on Thursday. On Thursday the underwriter wanted something else and closing had been pressed down until monday. Also at noon on saturday Matt wouldn’t normally acknowledge that finishing could not happen that day. Finally it had gotten later sufficient it was clear absolutely nothing can happen. The closure at long last took place on Monday, March 1st. In order to incorporate salt to the wound, at very last second the name organization unearthed that they did not have documents that I got published to the lending company weeks earlier! Others real estate professionals that we worked with told me they had never seen a closing so badly bungled. The delay got high priced on a number of values. The sellers must delay her trip to their new house. I’d to stay in a hotel instead of the residence. The closing costs gone right up because we currently needed to shell out interest for every of March rather than just the previous couple of days of February. I’d not require to utilize Matt again because the guy would never or wouldn’t give myself a straight solution. The guy danced around every matter regarding what was actually demanded when the finishing could happen. I additionally will never desire to assist Great west again because it doesn’t appear that their unique sales agents understand what her underwriters require. I can not suggest this loan provider.

Jeni from Broomfield, CO

Sealed with Lender:

Colder and inefficient organization

I experienced made a short query through an agent about a home purchase and the agent recommended Great Western Co. In addition made an inquiry with GW even though I did not utilize the agent I did use GW since I got begun a fundamental process with these people. Given that process continued Great west had gotten bad. Two ladies who I will name “loan processers” had been cooler, voiceless robots. We never spoke to or was never contacted by anyone unless We called these with a question. They requested alike documentation 2 and 3 times over like till many hours before the completion. After that, at closure, when I have closed all of the paperwork the concept organization explained that GW hadn’t delivered money and I would never possess home until later on in the day. After, I happened to be again never called by GW to state thank you, we are sorry, wish you prefer your home or hug my butt. Great Western is the poster son or daughter for too many businesses today whom genuinely believe that the client owes them as well as perform less than feasible and attempt to get the biggest income. I would maybe not financing a puppy home with all of them again.

Dan from Clermont, FL

Closed with Lender:

Loan Calculate Perhaps Not Provided

We given the content below and requested that loan estimate like the interest many times and I also got never supplied with one. My personal mortgage officer had been Xavier Ybarra.What details would i must offer a lender to be able to see that loan quote?Since Oct 3, 2015, loan officers are required to give you that loan Estimate after you’ve given specific information.Loan officers must give financing quote after you have offered:your term,your income,your public Security numbers (therefore, the loan provider can extract a credit report),the land target,an estimation for the worth of the house, andthe ideal loan amount.Your mortgage policeman cannot require that you incorporate documentation validating these records before giving you a Loan quote.

Olaoluwa from Odessa, TX

not a good opportunity whatsoever

couldn’t take care to chat regarding phone one-on-one. therefore, we realize what was going on and why.if we did talk to all of them it absolutely was like they believe we ought to know what these include speaing frankly about.him and Adam performed everthing my mail and texting despite I got stated, we do not undrestand the paper or efforts why we had to hold resending facts we’d sent before.never reviewed the closeing expense with our team and just why.we esinged items without having once you understand why.we become seniors and want these to consult with you not e-mail all of us. we failed to understand what was actually heading most of the time.i’d never get a nother homes or go with this loan compensation.